There is no GPS location

Make sure that your phone has the location mode switched on and you are using either ‘high accuracy’ or ‘device only’ modes. It is advisable that you download and use the GPS Status and Toolbox app, as this will run in the background and will start the phone GPS quicker. (Google Play: GPS Status and Toolbox App).

There is no Enhanced location

If there is no phone GPS position, you will not get an enhanced location. Make sure you have network connection and have location mode swithed on using either ‘high accuracy’ or ‘device only’ modes

Enhanced positon is ‘spiky’

You phone location may have its position ‘smoothed’ and the DDK Enhanced position is regenerating the position and removing the errors within the GPS measurements. Depending upon the satellites in view will depend upon how smooth the final position is reported.

Why can’t I use the enhanced location in all my apps?

The DDK Nav app is compatible with the GPS Status and Toolbox app, we will add to the list of applications as they come on line.

Enhanced location has stopped

Check the phone network connection – you must have the network data settings enabled.

My phone is already supported by SBAS

If you are in a region where you can receive SBAS and your phone has the capability to receive and use the SBAS correction service, you cannot use the DDK Nav app. An internal check will be completed on your phone upon start-up and you will not be able to subscribe to the service. The is a slight delay in the position updates You may see a slight delay in the position plots between the phone GPS and the Enhanced location, this will be due to the mobile data connection speed used to send the enhanced location to your phone.

The is a slight delay in the position updates

You may see a slight delay in the position plots between the phone GPS and the Enhanced location, this will be due to the mobile data connection speed used to send the enhanced location to your phone.

How do I know the position is more accurate?

The DDK Nav app has the ability to enhance your phones GPS location by up to 70%. This will be dependent upon several factors:

Under optimum conditions, you will see the accuracy levels improve and you can check the accuracy enhancement levels you should be experiencing for your location at the DDK Nav website.